Knowledgebase

I sent money for my domain renewal, but it isn't renewed.

Sending us your domain renewal fee does NOT actually renew your domain.

You must follow the instructions in your renewal letter, or at http://domains.behosting.com to renew your domain. It is a web based process you will have to go through, similar to when you purchased the domain. At the end, it will ask for payment.

If you did not do this and only sent us your domain fees, WE WILL NOT KNOW THAT YOU DID NOT ADDITIONALLY RENEW YOUR DOMAIN via the correct procedure. Thus, your domain will not renew.

Most people realize this when their domain becomes inactive once it's passed the expiration date.

Was this answer helpful?

 Print this Article

Also Read

How do I change contact information or renew my domain name?

To change contact information or renew your domain name, go to the domain manager section of our...

What happened to DNS management?

DNS management requires that your nameservers be changed.  Since your site won't work if...

My Domain Name Expired and I Never Got Any Notices

If your domain name expired and is registered through beHosting.com LLC (either with OpenSRS or...

Bulkregister/Enom Domain Names

If you do a whois search on your domain name and it says "Enom" is the registrar, then you need...

DNS Settings

The DNS nameserver settings for accounts hosted with us are: ns5.behosting.comns6.behosting.com...

Powered by WHMCompleteSolution