Knowledgebase

My Outlook program "freezes" every time I try to receive mail. It says receiving message 11 of 12 (for example) and stops at the same place every time.

Chances are that the Outlook program is still working fine. We've seen this several times lately when you have been sent a message that contains a very large graphic file, sound file or even a video file.  Outlook will appear "stuck" while the large file is being downloaded to your computer. I've received files attached to an email message that actually took 20 minutes to receive! Outlook is not able to receive the next messages until this message and attachment have been received completely. Do not stop the program even if it appears it has become "stuck". Give it time to receive all messages and files that are waiting.

Was this answer helpful?

 Print this Article

Also Read

Senders are getting messages saying mail to me was not delivered

Check to be sure you are not out of space or at mailbox quota.

Mail to Comcast is rejected and is returned with an error message containing the code BL004. What does this mean?

You have been identified for sending spam into the Comcast domain. Our filters have determined...

My email won't send!

You should, whenever possible, be using your ISP as the outgoing mail server. Most high speed...

I forgot my email password

Log into your control panel and go to the mail manager and change the password for that email...

I am getting tons of spam!

Let's face it, spam is a fact of life that we all live with.  However, there are certain...

Powered by WHMCompleteSolution