beHosting.com LLC 3645 Rocky River Drive Cleveland OH 44111

Voicemail: 800.489.8214
(general business and sales inquiries, messages returned usually within 24 hours on week days)

Fax: 216.251.7449

For all pre-sales, billing, and emergency inquiries, please use our toll free voicemail or open an help desk ticket.  Before doing so, please view the status page to see if your issue is already being worked on.

Has your account been suspended? Read this for more information.

Technical Support
To receive the fastest service, please submit your technical support questions or requests to us through our Help Desk, either via the link in your Control Panel, or via the link to the left. This will ensure that your request is seen by our entire support staff and can be handled as quickly as possible. Please do not send support inquiries or requests through direct e-mail, as they will not reach the correct personnel and may be lost, resulting in either a delayed response or no response at all.  You may choose to leave a message on our voice mail, but be advised that for fastest response, the help desk is best.

Customer Service/Billing
The beHosting.com Customer Service department handles non-technical service issues such as order processing, billing, and special requests. To ensure timely response, please submit your customer service request via the appropriate category in our Help Desk. If you prefer to leave a voicemail message, remember that it can take 24-36 hours to receive a reply (longer on weekends).

Sales Inquiries
If you have questions about beHosting.com that are not answered on this web site, please feel free to contact our Sales department through our Sales Inquiry form for fastest service. You may also reach our sales department by telephone at +1 800.489.8214 , Monday through Friday from 10:30 a.m. to 4:30 p.m. Eastern Time (US). Should you reach our Voicemail System at any time, please feel free to leave a message. This number is primarily for sales and general business. Much of the time, this line is routed directly to voicemail. Callers will not be able to receive help with post-sales customer service or technical support questions, which should be sent as described below. Callers can, if they wish, leave a message, and are encouraged to do so if they would like a call back.
To summarize:

Online: Help Desk
E-mail: use the help desk
Telephone: +1 800.489.8214

Mailing Address for Payments by Check
If you need to reach us via postal mail, you can do so at the following address: